Grow your setting up an online store skills

Setting up your own Direct-to-Consumer (D2C) online store gives you control over your sales channel. You can build a direct connection with your consumers and have full decision-making authority over all aspects of the commercial mix. Read our guides to learn more about being a successful e-commerce store owner.

Grow your setting up an online store skills

Fragile delivery

Read our guide to learn the three key ‘must have’ parts of your online store plan. Something to sell, somewhere to sell it and a plan for payment and delivery. If you can set these up, you’re off to a good start with online selling.

Forest and tree image with question mark symbolisinging strategy

You should go through the process of looking at the external opportunity and your internal capabilities before you decide to go ahead with your online store. Read our guide to find our more.

Coins spilling out of a jar to symbolise e-commerce costs

Selling direct though an online store brings more sales income per unit sold, but also brings more costs as you run your own supply chain. Read our guide to support your online store business financial planning.

Welcome to marketing billboard sign to introduce our integrated marketing approach

Read our guide to build the online shopping experience for your target audience. And work out a marketing plan that will bring online shoppers to your online store and convince them to buy from you. Repeatedly.

Delivery driver handing over a brown package

Manage the D2C order to delivery process yourself or outsource it to specialists. Learn the key steps to manage delivery of an order to a customer. Plus common scenarios to prepare for with customer orders.

Red Sale Sign

Read our guide to managing your online store. How to plan to automate processes like order management and customer enquiries. Learn to measure performance and track KPIs. And aplan ahead on how to build team skills. 

Three-brains and e-Commerce

We have worked on many e-Commerce projects and have good experience across strategy, working with retailers and building D2C stores. We know how to connect these expertise areas back into driving your brand marketing and growing your sales. 

Want to know more about how we can support your e-Commerce to grow your business  through our coaching and consulting services? Click the button below to get in touch.

D2C Online Store Status dashboard
Click to download the pdf

Downloadable D2C status dashboard

Setting up an online store needs you to define your strategy and plan, work out the sales and marketing and also set up the whole operational side of the business including the finances and the delivery / supply chain model. It can be complex to manage.

That’s why we’ve used this project dashboard to great success in the past to have a simple one-page summary of the key actions require to set-up and manage a D2C online store. Download it here or from our resources section. 

Powerpoint and Keynote versions of this document available on request. 

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